Victoria Santoro
Her firm's page is the only one across all thirteen cities we cover that builds rideshare sexual assault out as its own claim type — negligent hiring, failure to act on prior complaints, unsafe driver-passenger matching — rather than mentioning it in passing or not at all.
The bar record
We read Victoria Santoro in the Massachusetts Board of Bar Overseers attorney lookup. Every row below is the Board’s — this register carries no self-reported block at all, which is why nothing here is shaded.
Massachusetts says “None”, and means it as an answer. Unlike Washington, which shows a blank and warns its search may miss things, the BBO lookup states the absence directly. And we know the field is live rather than decorative, because one listing on this page reads “Yes” — with a date and a link to the decision. A register that will show you the bad record is a register worth believing on the clean one. What we have not done is search the Board’s separate decisions and admonitions archives, and the lookup states no time window either way.
Nine fields, and then it stops. The BBO publishes name, status, malpractice insurance, location, public discipline, firm, address, admission date and BBO number. No practice areas, no law school, no admissions in other states, no languages, no office size, no fee terms. Where Washington prints a sprawling block it warns might be wrong, and Texas labels its equivalent self-reported, Massachusetts simply does not ask. Everything below the record on this page is therefore the lawyer’s own account, tagged as such.
What the record shows
The page sets out assault claims against the driver and against the company on named theories: negligent hiring or retention, failure to act on prior complaints, and unsafe driver-passenger matching systems. Across one hundred and seventy-two listings, no other firm page we have read does this.Verified
It also cites MGL c.231 §85 and MGL c.260 §2A by section, one of two pages in this batch to do so, and states plainly that Massachusetts generally limits vicarious liability to employer-employee relationships — a point against its own commercial interest, since it makes the corporate claim harder.Verified
It gives the firm’s address, the neighbourhoods served and the transit access, and offers to travel to the reader. Small thing, but it is the kind of detail a page written for people rather than for search engines carries.Verified
What the firm says
She says she is Immediate Past President of the Massachusetts Bar Association, having served as President for the 2024-25 membership year, and is past Chair of its Young Lawyers Division. The BBO lookup has no field for bar-association office.Reported
She says she took her undergraduate degree at Wesleyan in 2007 and attended Boston College Law School, and that she prevailed in the state’s first entirely remote civil jury trial during the COVID crisis.Reported
She and the firm publish a number of verdict and settlement figures, including a multi-million-dollar wrongful death verdict. We print no figures.Reported
Rideshare
What we haven’t checked
No attorney pays to be listed here, and this profile is not an endorsement or a recommendation. We report the public record so you can weigh it yourself. If anything here is inaccurate or out of date, tell us and we’ll correct it. How we work